BlueIris is a popular and powerful video surveillance software that offers a wide range of features. However, some users have reported encountering an issue where BlueIris returns their cameras to the wrong spot after restarting the software or their computer. This can be a frustrating experience, as it requires you to manually reposition each camera individually, especially if you have a large number of cameras.
Understanding the Issue
The root cause of this problem often lies in the way BlueIris handles camera positions and settings. When you add a camera to BlueIris, it assigns a unique ID to it. This ID is used to identify the camera and its associated settings, including its position on the screen.
However, sometimes BlueIris might lose track of these IDs, especially if:
- BlueIris is updated to a new version: Updates can sometimes cause conflicts with existing camera settings.
- The camera is disconnected and reconnected: If a camera is temporarily disconnected from the network and then reconnected, BlueIris may not be able to correctly identify the camera based on its ID.
- There are multiple cameras with similar names: If you have several cameras with similar names, BlueIris might accidentally associate the wrong camera ID with the wrong camera name.
Resolving the Issue
Here are some tips and solutions to fix the issue of BlueIris returning cameras to the wrong spot:
1. Verify Camera IDs:
- Open BlueIris and go to the 'Cameras' tab.
- Inspect the 'Camera ID' column for each camera. Make sure that the ID is correct and matches the camera's physical location.
- If you find any incorrect IDs, you can manually change them by editing the camera settings.
2. Check Camera Names:
- Go to the 'Cameras' tab and review the names of each camera.
- Ensure that each camera has a unique and descriptive name. This will help BlueIris correctly identify each camera.
- Consider using a naming convention that includes information about the camera's location or purpose. For example, "Front Door Camera" or "Garage Camera."
3. Reboot BlueIris and Your Computer:
- Sometimes, restarting BlueIris and your computer can resolve temporary glitches.
- Close BlueIris completely and then restart it.
- After BlueIris restarts, check if the camera positions are restored correctly.
4. Reinstall BlueIris (Last Resort):
- If none of the above solutions work, you may need to reinstall BlueIris.
- Before reinstalling, make sure to back up your BlueIris configuration files to avoid losing your camera settings.
- After reinstalling, add your cameras back to BlueIris and verify their positions.
Additional Tips
- Keep BlueIris updated to the latest version: Regularly updating BlueIris ensures you have the latest bug fixes and improvements.
- Monitor camera connections: Ensure that all cameras are securely connected to the network and that their connections are stable.
- Use a strong password for your BlueIris account: This helps prevent unauthorized access and potential configuration changes.
Conclusion
BlueIris returning cameras to the wrong spot can be a frustrating issue, but it's often solvable. By understanding the causes and applying the solutions outlined above, you can regain control of your camera positions and ensure your surveillance system is functioning correctly. Remember to be patient and persistent in troubleshooting, and always consult the BlueIris documentation for detailed instructions and additional help.
